Case Study

Client Overview

Client: Confidential (Top 3 E-Commerce Company in Asia)
Industry: Digital Retail & E-Commerce
Region: Southeast Asia
Solution: 1:1 Executive and Mid-Level Leadership Coaching via SpeakIn Find A Coach

The Challenge

With rapid growth across the region, the company needed to scale leadership capacity and build future-ready managers. However, it faced key issues:

• Inconsistent leadership behaviors across business units
• Limited managerial skill among high-potential individual contributors
• Attrition risk due to perceived lack of growth opportunities

The Solution

Partnering with SpeakIn Find A Coach, the organization launched a customized 6-month coaching initiative for mid-level and senior talent.

• Individual assessments to identify leadership gaps
• Curated coach matching based on business function and leadership style
• Bi-weekly 1:1 virtual coaching sessions
• Group coaching circles for peer learning and role readiness

The Results

• 83% of coached leaders reported better decision-making and team leadership
• 2X increase in internal promotions within six months
• 30% rise in team productivity and engagement scores
• Improved leadership ratings on internal surveys and Glassdoor (+0.8 pts)

What Made It Work

• ICF-certified coaches with e-commerce and tech experience
• Personalized coaching paths and real-time HR feedback
• Seamless coordination and tracking by SpeakIn coaching operations team