Case Study

Client Overview

Client: Confidential (Largest Retail Bank in China)
Industry: Banking & Financial Services
Region: Asia-Pacific (8 Countries)
Solution: Multilingual 1:1 Targeted Coaching via SpeakIn Find A Coach

The Challenge

The bank faced leadership gaps across its rapidly expanding Asia-Pacific branches. High-performing managers lacked the strategic, people, and change leadership capabilities to transition into regional leadership roles. Training programs failed to deliver due to language and cultural disconnects.

The Solution

SpeakIn Find A Coach launched a customized 1:1 coaching program for 75+ leaders across 8 countries: China, Indonesia, Malaysia, Singapore, South Korea, and Thailand. Coaches were carefully selected to match:

• Language fluency: Chinese, English, Bahasa Indonesia, Malay, Korean and more
• Local market understanding and cultural relevance
• Leadership development experience in BFSI sectors

Impact Delivered

• 92% of leaders reported higher strategic readiness for regional roles
• 47% increase in promotion-readiness scores in 5 months
• 2.3x retention rate vs. non-coached peers
• Stronger cross-border collaboration and leadership alignment

Why SpeakIn Find A Coach?

• World’s largest network of certified, multilingual coaches
• Deep domain expertise in finance, retail, and tech
• End-to-end support with real-time analytics and progress tracking